Contact Airguide about your guest-guide workflow.
Use hello@airguide.digital for questions about Airguide, digital guest guides, short-term rental operations, account support, privacy requests, partnerships or product feedback. Airguide is used by hosts and property managers to organize guest information, so a short description of the property or workflow involved helps us understand the question.
Write to hello@airguide.digital. For a product question, say whether you are a host, co-host or property manager and describe the part of the guest-guide workflow you are working on, such as check-in instructions, QR code sharing, Airbnb listing import, publishing or translated guide content. For an account or technical issue, include the information needed to identify the affected account or guide without sending passwords, door codes, Wi-Fi passwords or other guest access details. For privacy questions, use the same address and state that the message concerns privacy or personal data.
Official channels
Airguide also publishes product updates and practical material for Airbnb hosts and property managers through the official channels below. Those profiles are useful for following new content, but email is the direct channel for support, privacy requests and partnership conversations. Verify the account name before responding to a message that claims to represent Airguide.